Xquisite Wellness South Florida Growth

Personal services company secured $450K line of credit to expand locations and staff, achieving 180% revenue growth within 18 months across South Florida.

Ivan Quinones, Chief Executive Officer & Spa Director of Xquisite Wellness Spa & Services a personal-services business in South Florida standing with a grounded, confident posture

Executive Summary

Xquisite Wellness Spa & Services, a successful personal services provider in South Florida, approached their lender seeking a $450,000 business line of credit to fuel expansion. The company had proven profitability and strong client retention, but lacked the liquidity needed to simultaneously open a second location and hire additional licensed therapists and trainers. Within 18 months of securing the credit facility, the company achieved exceptional growth metrics and market expansion.

The Challenge

Inability to hire and retain top-tier licensed therapists and personal trainers due to payroll constraints
Limited working capital to secure a premium second location in Coral Gables without depleting operating reserves
Seasonal cash flow fluctuations requiring flexible access to capital for inventory and staffing adjustments
Competitive pressure from larger national spa chains entering the South Florida market

The Solution

Xquisite Wellness recognized that a traditional term loan would be too restrictive given their need for flexible capital deployment. A $450,000 business line of credit provided the ideal solution—offering draw-as-needed flexibility while maintaining lower interest costs on unused portions. The revolving nature of the facility aligned perfectly with their seasonal business patterns.

The company strategically deployed funds across three key initiatives: $180,000 secured a 3-year lease and buildout of their Coral Gables location, $165,000 funded hiring and training of 12 additional licensed professionals (therapists, trainers, and wellness coaches), and $105,000 was reserved for working capital, inventory, and marketing launch campaigns. By month six, the second location was fully operational, and by month 12, it was performing at 95% of the original location's revenue levels.

Ivan Quinones, Chief Executive Officer & Spa Director
"The line of credit gave us the breathing room to hire top talent and open our second location without compromising service quality. We went from one boutique location to a thriving multi-site operation."

The Outcome

Revenue increased 180% year-over-year, growing from $680,000 to $1.904 million within 18 months
Client base expanded from 2,400 to 6,800 active members across both locations
Staff grew from 8 full-time employees to 22, with a 94% retention rate among new hires
Line of credit utilization averaged 62%, demonstrating disciplined financial management

Conclusion

The $450,000 line of credit proved instrumental in transforming Xquisite Wellness from a single-location boutique operation into a competitive regional player. Management's strategic use of flexible capital, combined with operational excellence, created sustainable growth without over-leverage.

Looking Forward

Xquisite Wellness is evaluating a third location in Boca Raton for 2025 and plans to leverage their existing credit facility while exploring additional financing options. The company's success demonstrates how properly structured working capital solutions enable personal services businesses to scale rapidly while maintaining the premium service standards that drive customer loyalty.